It really comes down to accepting one agreement and turning on a few settings — so you can protect your client information with confidence. This guide walks you through every click with real screenshots. No legal degree required.
HIPAA is the U.S. law that protects clients' health information. Before you store or send that kind of info through Google's apps, Google needs to formally agree to help keep it safe. Here are the only two terms worth knowing:
A short agreement where Google promises to handle client data in line with HIPAA. Accepting it is free and takes a few minutes — that's most of what this guide covers.
Any client health info — names tied to conditions, records, session notes, and so on. This is the data HIPAA is there to protect.
Hold off on adding any real client information until you've both accepted the agreement and set up your security settings. Get everything ready first, then start adding client information.
Follow the path. Each step shows you exactly what you'll see on screen.
Go to workspace.google.com/pricing, pick a plan, and begin setting up your account. You'll be offered two ways to continue.
Which one? Pick Create a new account to keep your business separate from your personal Gmail — that's what most people want. Only choose Upgrade this account if you specifically want to link Workspace to the Google account shown.
Just follow the setup prompts Google gives you until you're finished. When you're done, sign in at admin.google.com.
Finding your way: In the left menu, click Account, then Account settings. Don't see the menu? Click the three-line ☰ icon in the top-left corner.
This is a long page, so keep scrolling until you spot the Legal and compliance section. Click the arrow on the right to open it up.
Scroll the right thing: Use the main scrollbar on the far-right edge of the page. The little scrollbar next to the left menu only moves the menu — it won't get you there.
As you scroll, you'll reach a short section asking for your contact details — your full name, address, and email. Go ahead and fill these in. (They're left blank in the screenshot below, but you should enter your own.) Then keep scrolling down.
Keep going: Once your details are in, continue down the page until you see Google Workspace/Cloud Identity HIPAA Business Associate Amendment.
When you reach it, its status will say Not accepted. That's exactly what you'd expect right now — you're about to change that.
Can't find it? Make sure you're signed in with the same account you used to set up Workspace, and that your subscription is active.
Click Google Workspace/Cloud Identity HIPAA Business Associate Amendment, then click REVIEW AND ACCEPT.
Worth a read: Take a minute with the agreement and Google's HIPAA Included Functionality list — it tells you which Google apps are covered. Only use those apps for client info.
Google asks three yes/no questions to make sure you actually need this agreement. Answer honestly, then click OK. The questions simply confirm that:
Be honest: Only answer Yes if it's genuinely true for your organization.
Read through the agreement (use the scrollbar inside the pop-up window to move through it), then click I ACCEPT.
Nice work! Click Print HIPAA Business Associate Amendment to save a copy for your records. Then head back to Legal and compliance — it should now say Accepted.
Accepting the agreement is a big step — but it doesn't automatically make everything HIPAA-safe. These are the settings and habits that finish the job.
Turn on 2-Step Verification, require strong passwords, and give everyone their own account.
Grant the least access necessary, and remove it quickly when someone changes roles or leaves.
Limit external Drive sharing, link sharing, email forwarding, and anything set to public.
Only use client info in the Google apps listed under “HIPAA Included Functionality.”
Third-party apps and extensions aren't automatically covered by Google's agreement. Review them.
Do a risk assessment, train your team, review activity logs, and write down your retention and incident plans.
Straight to the pages you'll need from Google.
A quick note. This guide just walks you through the setup shown in the screenshots. It's here to help, but it isn't legal, regulatory, or cybersecurity advice. Your practice is responsible for its own HIPAA compliance — when in doubt, check with a qualified professional.
You've got this. One agreement, a few settings, and you're set up right. 👍
Last updated: July 2026
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Last updated: July 2026
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Last updated: July 2026
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Legal operator: Iuliia Abelovich
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